Quick 2-minute form so I can understand your business before we speak
This helps me see if I can actually improve your enquiry handling and conversion.
First Name
*
Last Name
Email
*
Phone
*
Biggest issue right now?
*
Not enough enquiries
I don't hear back from people after their initial enquiry
I am spending too much time responding to emails and calls
I'm wasting too much time answering the same questions
No clear system to manage enquiries
people are enquiring but not booking
Enquiries ghost us after we send a quote
Roughly how many enquiries does your business receive per month?
*
Less than 5
6-15
16-40
40+
Roughly how much revenue has the business done in the last 12 months?
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Under $500k
$500k–$1M
$1M–$3M
$3M–$5M
$5M+
Roughly what is an average job worth for you?
Under $10,000
$10,000–$30,000
$30,000–$75,000
$75,000–$150,000
$150,000–$300,000
$300,000+
Other
Privacy Policy
How do most new enquiries usually come in?
Phone calls
Website form
Facebook / Instagram messages
Email
Referrals / word of mouth
Choose any that are common
When a new enquiry comes in, who usually follows it up?
Me
Someone in the office
A salesperson / estimator
It depends
No one consistently
How many hours a week do you estimate you waste on unqualified site visits or tyre-kickers?
How quickly do you usually get back to new enquiries?
Within 5 minutes
Within 30 minutes
Same day
Next day or later
It really varies
When a new enquiry comes in, what usually happens next?
Call them
Text them
Email them
Send a quote
Call once and leave it
We do not really have a set process
Other
After you’ve sent a quote or had the first chat, do you usually follow up again if they go quiet?
Yes, usually
Sometimes
Rarely
Not really
We don’t really have a set process
Of those calls, how many feel like a waste of time because the person was not serious or not the right fit?
Hardly any
Some of them
Quite a lot
Most of them
What do you currently use to keep on top of enquiries and quotes?
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My phone / text messages
Email inbox
Notebook / paper
Spreadsheet
Someone in the office helps manage it
Job management software
A CRM
We don’t really have a proper system
Other
What would a good result from fixing this look like for you?
Any other comments you would like to add?